Security keys are physical devices, often flash drives, that can be used as an authentication method. You could also use a security key as a backup option. You don't need to link every service you use with two authenticators if you don't want to, but it's a good idea to at least back up your important accounts with a failsafe. If you lose your phone with Google Authenticator installed, it's important that you have an alternative authentication method to hand so that you can still access your accounts without the app. A text message (SMS): You’ll get a one-time code in a text message on your mobile device. An authenticator app: You’ll copy a one-time code from your preferred authenticator app. Device approvals: You’ll get a notification on all approved devices to approve or block the activity from the new device. This is more of a precaution than a remedy. 2FA can verify your identity with the following. Have an Alternative Authentication Option If you've printed off backup codes (which we'll get to later), you should be able to restore your account. You'll be able to do this if your phone number or email is linked to your account. Fortunately, you can still recover your account and access it. If, however, you don't have Google Authenticator installed on another device, you won't be able to recover your authenticator and all your codes. But, once again, your phone will need to be turned on to do this. If your lost phone is an iOS device, you can erase your phone on your iCloud account via the Find iPhone option. So make sure you lock your phone as soon as possible once you realize it's lost, or erase it entirely if you're sure you aren't going to be able to retrieve it. Your phone needs to be turned on to be locked or erased. You can lock it temporarily or totally erase any data stored on it, but there is a stipulation here. This will help you find, lock, or erase your phone remotely. Using the app authenticator for login verification is the safest way to keep your account secure. Learn how to retrieve your Google 2FA backup codes and how best to use them. Turn it on Set up the app authenticator Use email to verify. We’ll send you a code to make sure it’s you when a new device tries to log in to your EA Account. If your lost phone is an Android, you can use the Google phone locater tool. EA Login Verification helps to keep your account safe. To start with, you need to make sure that the Google Authenticator app on your lost phone isn't exploited by anyone. So what can you do if you can't retrieve Google Authenticator? 1. Note that this will invalidate the codes generated by previous device.So, what should you do if this happens? Can you recover your Google Authenticator account if you lose the device it's installed on? Steps to Take If You Lose a Phone with Google Authenticator Installed Under such circumstances, if you are going to switch to a new phone or wipe your phone, you should use the update option to generate a new QR code to scan: Unless you are using an authenticator app that syncs the secret key into the cloud or supports exporting the secret key, the generated codes are specific to the device and can't be transferred.Going forward, Stripe will request a code when you sign in. Write down the backup code shown and store it in a safe place.Confirm the code that is shown on your device to finish the setup. You will be asked to scan the barcode on your screen with your mobile device’s camera. Click Add authentication method under the Two-step authentication section.Google Authenticator (available for iOS and Android).Make sure you have an authenticator app installed.To set up two-step authentication using a mobile app: This will invalidate the codes on the old phone. If your authenticator app doesn't support syncing or exporting, then when switching to a new phone, you must use the "update" option on the authenticator app option and scan a new QR code on the new phone. The Google Authenticator app runs on Android, iPhone, iPod, iPad and BlackBerry devices. With two-factor authentication, youll need both your password and an authentication code to log in. To enable two-step authentication with a mobile app, such as Google Authenticator, scan the QR code on the screen and confirm the code, then write down and store the provided backup code in a safe place. Google Authenticator protects your Google account from keyloggers and password theft.
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